FAIR REFUND POLICY
We have been in business for many years and served thousands of customers. Customer satisfaction is our top priority as well as the quality of our research compounds. We can proudly say that we have been independently tested many times by our customers.
TheKaneShop’s 100% delivery gurantee
As always we have a 100% delivery guarantee to assure you get the research compounds you need. If your package is lost, stolen or confiscated by customs, please contact us directly at [email protected] We will do our best to track down your package. If your package can not be found, we will simply issue a full refund or reship your order free of charge!
Because of the nature of our products we can not accept opened packages, This is because we can not resell these products because we can not gurantee the quality(think of possible contamination etc!).Quality is our first priority. So if you would like to cancel your order, please do it ASAP, preferably before it is shipped. If it is already shipped, then just send the Un-opened package back to our facility. Contact us for the return procedure at [email protected]
We are always here for you. 24/7. 365 days a year, Yes even in weekends and holidays! You can always reach at [email protected]